The UK is currently experiencing spells of extremely cold weather.
Freezing cold weather can cause boiler condensate pipes to freeze, which can prevent the boiler from functioning. This is one of the most common faults with condensing boilers at this time of year. In many cases, you can resolve this yourself –
Please click on the link below to see information from the Worcester Bosch website which shows you how to safely unfreeze the condensate pipe should it become frozen.
How do you know if the condensate pipe is frozen?
Your boiler may have started to make some unusual noises which normally you wouldn’t hear. It may be making gurgling noises or cutting out when you re-set it. This indicates that the condensate pipe is blocked.